Supporting Revenue and Benefits procurement
We’re excited to have supported East Northamptonshire Council (ENC) and Borough Council of Wellingborough (BCW) to jointly procure a new document management system.
Currently both councils use a paper-based system. However, the introduction of an electronic document management system (EDMS) will be much more efficient. Subsequently it will help to manage customers’ documents, keep in touch with customers more effectively, and resolve their queries.
This change is being made with assistance from our existing supplier Capita, who were chosen as the successful supplier during the procurement process.
The next phase of the project includes moving the Revenue and Benefits system to the Data Centre. As a result, this will enhance safety and security and will be done in conjunction with the EDMS installation. We are very much looking forward to be working with ENC and BCW on this project!
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