Five steps to managing change in the charity sector

Effective operational change can help charities to make the most of their existing resources, boost internal efficiencies and attract further support from donors. The sector’s ever-growing emphasis on ‘value for money’ and difficulties around securing funding are increasing the need for streamlined processes, which have a positive impact on public perception.

Following these five top tips can help charities to drive value from transformation projects, and benefit those in need.

Recognise red flags

Staying alert for signs that a charity is struggling to achieve its objectives can help when deciding whether to implement operational change. Warning signs might include high levels of stress or a lack of motivation amongst employees. Inefficient processes and the lack of a proactive approach within an organisation may also indicate the need for urgent improvements.

Drive forward digital transformation

Having a strong digital strategy in place is essential for enabling accountability around spending decisions and measuring the impact of a charity’s work. Other important benefits of digital solutions include:

  • Streamlined internal processes and systems
  • Enhanced communications with employees working remotely
  • Increased competitiveness

Choose a tailored change solution

Choosing a bespoke change solution, which complements a charity’s existing resources and works alongside employees, is vital. Doing so will ensure that change projects deliver long-term results. This approach provides the workforce with opportunities to upskill and boosts their sense of ownership.

Bolster employee buy-in

Investing time in internally communicating the reasons for change is vital for securing employees’ commitment to making transformation projects a success. Assessing potential impacts on the workforce, and taking steps to mitigate these in advance helps to ensure a smooth change transition.

See the bigger change picture

Strained resources, funding issues and time-poor employees may mean that charities fail to view change projects as a priority. However, when implemented effectively, organisational transformation can significantly enhance efficiencies whilst supporting long-term relationships with donors.

For more information or to discuss change management solutions further, please contact Anna Lane.

Published: Oct 16, 2019

By Anna Lane

Senior Business Consultant

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