Where are you on the change curve?

We are living through an enormous change. The Covid-19 pandemic has forced all of us into a changed way of life: a changed work environment and a changed home environment.  Everything has changed. For many of us this has been difficult, for all too many of us this has been tragic. But for everyone this has been a change. 

And, the changes keep on coming: everyone stay at home, children to learn at home, leave the house for 1-hour a day to exercise, everyone start going back to work, everyone stay 2 meters apart, everyone to wear a mask on the bus, bubble with one other person, everyone to stay 1 metre apart, children to return to school, households can meet one at a time…

Dealing with change

As a change management consultancy, we are very comfortable talking to clients about the changes they are looking to enact.  We coach people through the various emotions felt as the change is implemented.  The current situation, however, has forced us to experience a change for ourselves. 

We can all react very differently to changes.  I’ve used the Kulber-Ross Change Curve to help discuss the emotions that people are feeling as they progress through a change.  The curve has been helpful in the current change to process my own responses and feelings.

I’ve certainly felt many of the early stages: shock, denial, frustration, depression (in some cases repeatedly!).  My challenge now is figuring out how to move past the early stages and get into the more positive and productive stages?

Time for something new

In my experience when change happens, we have an opportunity for positive improvement and innovation.  The quicker we can get into the “Experiment” stage the better.  During the Covid-19 crisis many people have implemented changes that would have been unlikely or even unimaginable just days before.  Sometimes chaos gives us the permission to try a change.  Maybe this is because the fear of failure is removed; we are already failing so we may as well try something new?

I’d be really interested to hear about what you’ve done to adapt and move into a more positive place on the change curve.

Published: Jul 6, 2020

By Tim Powlson

Senior Business Consultant

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