The Change Challenge: Achieving a seamless transition for London Borough of Hammersmith and Fulham

Enabling over 300 staff members to temporarily move offices during a major refurb

Objective

London Borough of Hammersmith and Fulham commissioned the team to support on a large IT transition as part of the transformation of Grade II-listed Hammersmith Town Hall into a modern public building.

The project involved moving all employees and IT equipment from the Town Hall into three separate temporary locations, where they will remain for the next two years while the regeneration takes shape. As a busy council, it was imperative that the transition was made with minimal disruption to daily operations.

 

Approach

Transferring more than 1,362 employees and over 3000 pieces of equipment to three separate locations presented a number of logistical challenges.

Efficient project management and a pragmatic approach allowed us to carefully manage the move and minimise any operational impacts along the way.

Our blended team approach meant that all parties were able to work effectively as a single team, as opposed to within separate silos.

Outcomes

By implementing the right processes, exercising due diligence and keeping lines of communication open with all stakeholders, the team were able to ensure a seamless transition out of the Town Hall and into the three temporary locations, allowing the scheme to be delivered within agreed timescales.

  • On-time delivery – enabled the project to remain on schedule
  • Stress-free transition – provided a smooth and seamless experience for staff
  • Minimal operational disruption – ensured that essential council services continued to be delivered

Entec Si would like to thank all the staff we worked with in H&F for their support in making this project a success.

If you would like to find out more about this work or think that we can help you, then please contact Peter Marsden or call us on 0845 222 0548.

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