The Change Challenge: Achieving a sustainable network infrastructure
Helping Birmingham Airport to improve customer experience and increase resilience
Objective
The team set out to upgrade Birmingham Airport’s network infrastructure. The project involved replacing nearly 200 switches, installing 850 km of fibre, migrating 5,800 devices and working with 500 stakeholders across both the airport company and its business partners on-site. This all had to be undertaken without causing disruption to the daily operation of a busy airport serving 13 million passengers each year.
Approach
Identifying any potential knock-on effects from the network upgrade process was crucial to the project’s success.
Close collaboration with the airport’s preferred supplier meant that the team’s business change expertise was complemented with knowledge of designing and installing IT infrastructure.
Within the busy airport environment, carefully managing the switch migration process helped to minimise any operational and customer impacts.
By implementing the right skills, processes and procedures to support business transformation, the team has ensured that the new network continues to drive benefits for Birmingham Airport long after project completion.
Outcome
- IMPROVED NETWORK RESILIENCE AND SECURITY
- FASTER NETWORK SPEEDS
- INCREASED CAPACITY FOR FUTURE AIRPORT EXPANSION
“By working seamlessly with our preferred partner and the Birmingham Airport team, Entec Si has helped us to implement a new physical network infrastructure which is fit for the future.
“The airport’s new upgraded network delivers faster network speeds and improved resilience, allowing the company to optimise functionality and enhance the passenger experience for many years to come.”
Joanne Hodson, Head of IT services at Birmingham Airport
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