Celebrate our latest achievements and successes

Great work Emily!

Emily Wright has been working with us for the past year as a Project Support. However, in December 2017 she took over the delivery stage of the Payments project for East Northamptonshire Council and Borough Council of Wellingborough. This was Emily’s first activity as a Project Manager.

Doing the Emily Wright thing

It goes without saying that Emily was brilliant in her first project. We especially liked her strong governance and ability to keep people to task. Similarly, we were particularly impressed by her use of PRINCE2 methodology along the way.

Emily’s been instrumental in making things happen very quickly and smoothly on this project. As you can imagine, the client was thrilled with her tenacity and enthusiasm.

This has been a fantastic opportunity for Emily to take the next step on her project management journey. Of course, the whole Entec family is very proud of you Emily, well done!


Visitor pass project takes flight

We’re pleased to announce the release of the new IDGateway visitor pass system at Birmingham Airport. It was launched using a phased rollout on Monday 4 December 2017.

Visitor pass applications

This new web-based system provides the ability to apply online for various types of visitor pass. Consequently it’s a quick and efficient way to organise applications without using paper forms. The solution also ensures that access is available on a 24/7 basis.

Praise for the project

The system was successfully released within tight timescales. This is thanks to the hard work and commitment of the whole project team. IDGateway have praised the support we provided, especially during user acceptance testing. As a result they’re keen to use our work as an example of best practice with other clients. This is something that we’re very proud about.

Graven Hill website phase 2

Graven Hill is the UK’s most exciting custom-build housing project. Earlier this year we helped them to develop a new website to promote plot sales.

New features

Recently, we’ve supported the Graven Hill team to introduce some exciting new features to the site. We’re pleased to announce that these went live during late November.

Team effort

The delivery of phase 2 has been a great team effort. We’d very much like to thank Graven Hill, Cherwell District and South Northamptonshire Councils’ Corporate Communications & Marketing Team and 18a Productions for making this project such a success.

Customer experience management system go live

We’re absolutely delighted to announce the go-live of a new customer experience management system (Jadu Continuum CXM) at East Northamptonshire Council. CXM is a cloud-based solution that provides a seamless, intuitive and consistent experience for customers, services and teams.

The council, which serves a population of 90,000 residents, launched CXM to enable access to popular services. It keeps customers well informed and reduces the number of calls they need to make about a case.

The first service to move over to the new platform was Missed Bins, which went live in early November. This will be quickly followed in December by Household Bulky Waste.


The project’s success is undoubtedly down to the enthusiasm and dedication of the team at East Northamptonshire Council. Working alongside them through each stage of this innovative project has been an absolute pleasure.

Council websites go live

We’re very proud to announce the go live of new websites for both Cherwell District Council and South Northamptonshire Council. Launched on Tuesday 26 September, they feature a contemporary look and feel, alongside clear and accessible user experience design.

Whilst the sites are completely separate, they are powered by the same Jadu content management system (CMS). Using one single CMS to deliver websites for two different councils is a first in local government web design and is something we’re extremely excited about.

Our role

The success of the sites is down to the hard work and dedication of the whole project team. We led on all aspects of the project and managed the process closely to enable smooth delivery.

Fantastic feedback

Local residents and businesses have praised the new websites, finding them easy to use and perfect for accessing council services. Staff are also thrilled and are busy planning new online services to be made available in the future.

We’re very pleased to announce that Cherwell District Council’s instance has climbed a staggering 262 places in the Sitemorse 2017 Q4 UK Local Government INDEX. An industry standard benchmark, the INDEX measures local government websites against a number of indicators, including quality, accessibility and function. This is a fantastic achievement and fitting testament to a successful project.

Cyber Essentials

We’re pleased to announce that we’ve achieved Cyber Essentials certification following an assessment of our controls by an independent assessor.

Cyber Essentials is a UK government scheme which has been developed with industry partners, including the Information Security Forum (ISF), the Information Assurance for Small and Medium Enterprises Consortium (IASME) and the British Standards Institution (BSI).

It provides a clear statement of the basic controls all organisations should implement to mitigate the risk from common internet based threats, and through the Assurance Framework it offers a mechanism for organisations to demonstrate to customers and others that they have taken these essential precautions.

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