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Graven Hill website phase 2

Graven Hill is the UK’s most exciting custom-build housing project. Earlier this year we helped them to develop a new website to promote plot sales.

New features

Recently, we’ve supported the Graven Hill team to introduce some exciting new features to the site. We’re pleased to announce that these went live during late November.

Team effort

The delivery of phase 2 has been a great team effort. We’d very much like to thank Graven Hill, Cherwell District and South Northamptonshire Councils’ Corporate Communications & Marketing Team and 18a Productions for making this project such a success.

Customer experience management system go live

We’re absolutely delighted to announce the go-live of a new customer experience management system (Jadu Continuum CXM) at East Northamptonshire Council. CXM is a cloud-based solution that provides a seamless, intuitive and consistent experience for customers, services and teams.

The council, which serves a population of 90,000 residents, launched CXM to enable access to popular services. It keeps customers well informed and reduces the number of calls they need to make about a case.

The first service to move over to the new platform was Missed Bins, which went live in early November. This will be quickly followed in December by Household Bulky Waste.


The project’s success is undoubtedly down to the enthusiasm and dedication of the team at East Northamptonshire Council. Working alongside them through each stage of this innovative project has been an absolute pleasure.

Council websites go live

We’re very proud to announce the go live of new websites for both Cherwell District Council and South Northamptonshire Council. Launched on Tuesday 26 September, they feature a contemporary look and feel, alongside clear and accessible user experience design.

Whilst the sites are completely separate, they are powered by the same Jadu content management system (CMS). Using one single CMS to deliver websites for two different councils is a first in local government web design and is something we’re extremely excited about.

Our role

The success of the sites is down to the hard work and dedication of the whole project team. We led on all aspects of the project and managed the process closely to enable smooth delivery.

Fantastic feedback

Local residents and businesses have praised the new websites, finding them easy to use and perfect for accessing council services. Staff are also thrilled and are busy planning new online services to be made available in the future.

We’re very pleased to announce that Cherwell District Council’s instance has climbed a staggering 262 places in the Sitemorse 2017 Q4 UK Local Government INDEX. An industry standard benchmark, the INDEX measures local government websites against a number of indicators, including quality, accessibility and function. This is a fantastic achievement and fitting testament to a successful project.

Cyber Essentials

We’re pleased to announce that we’ve achieved Cyber Essentials certification following an assessment of our controls by an independent assessor.

Cyber Essentials is a UK government scheme which has been developed with industry partners, including the Information Security Forum (ISF), the Information Assurance for Small and Medium Enterprises Consortium (IASME) and the British Standards Institution (BSI).

It provides a clear statement of the basic controls all organisations should implement to mitigate the risk from common internet based threats, and through the Assurance Framework it offers a mechanism for organisations to demonstrate to customers and others that they have taken these essential precautions.

Graven Hill website goes live

We’re delighted to see the new website for Graven Hill Village Development Company go live. We’ve project managed the development of the website over the last seven months. Graven Hill is the largest self and custom build site in the UK and they needed a very intuitive site that can be easily updated throughout their fast changing programme of activity.

The aim of the website is to support Graven Hill to excite potential customers with the possibility of a self build home and advertise the release of plots of land across the 188 hectare development. The website has a very flexible content management system (CMS) and interactive plot finder to enable the team to keep customers updated with new information.

Strategy and business case success

We’re proud to announce that we’ve successfully completed a joint IT Shared Services ICT Strategy and Business Case for a new ICT transformation programme for the Cherwell District Council and South Northamptonshire Council partnership.

Our team of consultants worked alongside internal staff and wider business areas to define and shape the future approach for ICT. Following presentations to full council meetings we were given the green light to proceed with the transformation programme. We’re very excited about this achievement and look forward to delivering the programme.

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