Tamara Pleasant

It’s important that I work closely with my clients to define their requirements and how these align to business benefits.  As well as analysing processes, systems and data, I need to understand the culture of an organisation. Finding out what people think as well as what the organisation knows helps prioritise and articulate requirements.

What I love about my job
For me, it’s the variety of work, engaging with our clients and helping to understand and then solve their problems collaboratively and creatively. Central to this are the types of clients we work with. In particular I love supporting and delivering for organisations whose work has a real and positive impact on society.

Career highlights
Wow, there are so many wonderful projects to choose from!  Leading the analytical delivery of the prestigious Library of Birmingham was amazing, and several projects at Birmingham Airport stand out, from new IT systems for baggage, security and HR, as well as supporting capacity planning and digital engagement.  More recently, supporting an NHS Trust with the development and approval of a critical business case for surgery was very fulfilling.