Cementing a strong partnership to deliver robust and effective change

Achieved closer collaboration using our blended team approach
Optimised the management process, allowing for a full overview of the current contract situation
Improved the contact management process by enhancing decision-making capabilities
Delivered greater efficiencies enabling risks to be identified more quickly
Modernised storage systems by future-proofing the contract management process
Entec Si’s analysis and insight gives us the confidence that our change needs will be addressed, whilst future proofing processes and systems for our continued growth. Having these change specialists working as an extension to our in-house team, means that we can get on with our day-to-day obligations, knowing that our continuous improvement requirements are also being addressed.
– Michael Gregson, Head of Corporate Services and Delivery at the West Midlands Academic Health Science Network
Female change consultant discusses contract management

The Challenge

Our mission was to support the West Midlands Academic Health Science Network (WMAHSN) to create new methods for cataloguing historic and current procurement contracts and Service Level Agreements (SLAs). A new approach was needed to review and reorganise documentation and make it future proof for the continued rise in contracted employees and services from third party organisations.

Image by pixabay

Our Approach

In close collaboration with WMAHSN, our team defined a solution that would meet the client’s current and future requirements. Specifically, the solution needed to enable the cataloguing of historic documentation so that WMAHSN could manage live contracts on a daily basis and ensure accuracy and consistency.

Our project team reviewed all contracts and identified risk areas to avoid further contract and SLA documentation pitfalls, with a number of improvements recommended.

All documents were transferred to a web-based collaborative platform and a new, well-structured contract catalogue was developed, together with a contracts management view for users.

This has enabled WMAHSN to have a more holistic and real time overview of its contract situation and respond to risks as they arise.
The organisation is now better equipped to make decisions about the next steps in improving its operational procurement contract management processes.