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Take a look at how we have supported our wonderful clients with strategic advice and direction.
Strategic advice and direction
I lead transformation programmes that deliver real change, blending strategy, delivery, and people-focused leadership. With over 15 years’ experience across a range of sectors, I help teams adopt Agile ways of working, modernise services, and leave long–lasting change. Outside work, I find balance by running marathons in amazing locations across the world.
"I make the complex feel simple, listen with empathy, and focus on people as much as processes.”
I lead transformation programmes that truly make a difference, helping clients try new ways of working without overcomplicating things. Whilst keeping delivery on track and straightforward, I also coach leaders to bring out the best in their teams. I focus on turning strategy into action that sticks, creating space for people to enjoy the work while achieving results. Trusted relationships, energy, and optimism are at the heart of how I drive complex change.
I’ve spent over 15 years leading programmes and projects across a range of sectors, helping teams and leaders adopt Agile in ways that feel natural and effective. I shape digital strategies, redesign services, and work seamlessly with partners to create a unified team experience. Known for clear, honest communication, I build strong relationships and create spaces where people can perform at their best, all while keeping governance and delivery on track.
These include leading large-scale transformations that make change stick, such as a five-year digital programme with Sheffield City Council and new operating models with International Airlines Group during COVID. I’ve helped organisations embrace business agility, modernise technology, and keep people engaged through complex shifts. From British Airways to local government, I focus on leaving behind confident, high-performing teams, not dependency. And outside of work, I channel the same persistence, for example, running the Belfast Marathon in 2hrs 50 mins.
I’m known for keeping things positive and bringing energy into the room, even in tough situations. I make the complex feel simple, listen with empathy, and focus on people as much as processes. Pragmatic and outcome-driven, I cut through the noise to get things done without taking myself too seriously. A little humour goes a long way, and I believe enjoying the journey matters just as much as achieving the outcome.
What I love most is making a difference with people, not to them. I enjoy building honest relationships and having fun along the way, because in my opinion, change doesn’t have to be heavy. Whether it’s improving a process or creating space for new ideas, I love seeing people thrive, knowing that we enjoyed the work together.
Running isn’t everyone’s idea of relaxing, but it’s mine. I’ve been running for 25 years, from 100m sprints to marathons and ultra-distances. These days it’s not about racing, it’s about experiences: running through the Highlands, across the Sahara, and discovering what’s next. It clears my head, gives me stories to share, and reminds me that the journey is just as important as the finish line.
Don’t react straight away. Take a breath, reflect, and then respond. Most things aren’t as urgent or as serious as they feel in the moment. Enjoy the experiences, have fun with the people you meet along the way, and don’t worry so much about having all the answers. The best results often come from teamwork, curiosity, and laughter.
Littering. It shows a lack of respect for places and people, and it’s something I’ll never understand.
Most people know I have a tremor in my hands, but I rarely talk about the anxiety that comes with it. Working in environments that demand control and clarity, it’s something I’ve had to learn to manage over the years. It’s taught me resilience, patience, and the importance of being open about the challenges we can’t always control.
It would have to be a full Chinese banquet. I’d start with mixed hors d’oeuvres, followed by pork in black pepper sauce (with extra chilies – it’s my last meal, after all). Chips over rice, every time. And it wouldn’t be complete without mountains of prawn crackers on the side.
Working with Sheffield City Council on a five-year digital transformation, supporting teams to modernise services, adopt new ways of working, and deliver better outcomes for citizens.
Supported a large-scale agile transformation for Jaguar Land Rover, helping leadership and delivery teams align around value, improve ways of working, and adopt agile practices across a complex global environment.
Partnered with British Airways and IAG to design a new operating model during COVID, embedding fresh ways of working across multiple operating companies in difficult circumstances.
Delivered large-scale technology transformations for Capita across multiple clients, including BAE Systems, guiding teams through complex migrations and ensuring smooth adoption of new systems in challenging environments.
We put people at the heart of what we do and as a team we celebrate our success.
Take a look at how we have supported our wonderful clients with strategic advice and direction.