We delivered long-lasting change for the National Lottery Community Fund

Delivered successful and enduring change for the organisation
Achieved approval of business case by stakeholders
Procured fit-for purpose system, ensuring that all compliance requirements were met
Engaged and communicated with key stakeholders from across the business
Agreed approach for further implementation activities post-procurement
Flexibility has become key to the survival of not-for-profit organisations over the last few years. Our long-standing relationship with Entec Si and use of blended teams have enabled us to deliver valuable improvements to our finance system, within tight timescales.
– Rajesh Rana, Head of Finance, The National Lottery Community Fund
Computer keyboard new finance system for not-for-profit client

The Challenge

The National Lottery Community Fund (TNLCF) needed support with the procurement of a brand-new finance system. It was vital that this was done inline with their compliance requirements. A strong set of supporting processes and stakeholder management would be required to achieve successful transformation.


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Our Approach

An effective management approach was essential to get the project off to a good start and meet the go-live deadline. This was driven by the age of the current system and compliance requirements. 

We worked with the client to develop a full business case and outline requirements. Once it was approved, we developed the delivery approach and carried out a full procurement process, including:

  • System requirements
  • Supplier identification
  • Submission scoring
  • Supplier selection

For supplier procurement, we developed “as is” processes alongside data maps and the identification of further improvements.

Core to any successful change is people. Therefore we carried out a thorough stakeholder mapping exercise and created a communications plan to engage with end users before implementation started.

 A step-by-step approach, focused on each phase of the project, made the task more achievable. This also helped us to respond quickly to new challenges as they arose.