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Latest News

Engaging with stakeholders

03 • 12 • 18

Communication, collaboration and an enthusiastic approach is needed

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Capita payments project

25 • 07 • 18

Enabling two councils to transition to a shared system

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Customer experience management system launched

04 • 12 • 17

Improving information and communication for local people

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Council website launched

03 • 11 • 17

Positive feedback already received

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Strategic partnership with Virtuoso

10 • 10 • 17

Strategic partnership signed to support customer service excellence

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Target operating model

06 • 04 • 17

Helping Chesterfield Borough Council become self-sufficient

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Mobile working for local government

05 • 04 • 17

Improving customer experience for Sandwell Metropolitan Borough Council

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Library of Birmingham transformation

01 • 04 • 17

Redesigning public libraries for the 21st Century

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Enabling self-service

01 • 03 • 17

Supporting a local authority client to transform its HR and payroll systems

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We are an experienced business change consultancy, enabling effective change through people, processes, technology and digital transformation.

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We are a Business Change Consultancy, specialising in technology and digital transformation, but always placing people at the front and centre of any change journey.

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